Cancellations:
Bookings using a pre-paid package session, will be issued a credit for cancellations made by 11:59pm at least one day before your appointment. For example, if your appointment is on May 15th, you must cancel your appointment by 11:59pm on May 14th to receive credit. There are no credits issued for cancellations made on the same day. For pre-paid packages, the number of sessions that was/were cancelled will be credited back to your account and will be reflected in your account immediately. Please go to the section of your account titled “Your Prepaid Credits” to see the credit reflected there. For pre-paid credits, only like for like credit will be issued.
Bookings not using a pre-paid package session, will be issued a monetary ($) credit on your account if the cancellation is made by 11:59pm at least one day before your appointment. For example, if your appointment is on May 15th, you must cancel your appointment by 11:59pm on May 14th to receive credit. This credit is not automatic. After cancelling the appointment by 11:59 at least one day before your appointment, please send an Email to info@5DWellnessCenter.com requesting a credit. Requests for credit should be Emailed to us immediately but no later than 24 hours from the time of the cancellation. Only requests for credit for cancellations made by 11:59pm at least one day before your appointment date will be honored. A credit for the full amount paid will remain on your account for use at a future date, if the cancellation and request for credit are made in time.
Refunds:
There are no refunds issued for any of our services or products.
Minors and Other Dependents:
Minors and other dependents are the responsibility of the adult member accompanying such minors and other dependents. An adult member must accompany all minors and other dependents receiving the EE System sessions. All minors age 3 and older must have their own reservation (seat).
Private Reservations: available pre request and per availability
For private reservations (day or night), the member who is making the reservation is solely responsible for other members who are invited to their private session. 5D Wellness Ministry is not liable or responsible for any of the guest members whom the reserving member invites to their private sessions. You may request for staff or unstaffed for private reservations.
Public setting: All sessions (day or night) are shared with others unless booked privately.
Food and Drink:
No food or drinks are allowed, other than water at all times you are in session with us.
Cell Phone:
Upon entering our facility, all cell phones must be turned off. No exceptions.
Quiet Environment:
Every effort should be made to keep noise and movement to a minimum during all sessions. You’ll notice that once you enter through our front door, you walk right into the meditation room. There is no talking once you enter the EE System room. If you cannot abide by this agreement, please make a private reservation, still adhering to as much quiet and stillness as you and your guests are able to provide.
Cameras:
For the safety of our members as well as the staff, cameras are located throughout the facility and are always active and monitored. No cameras are in the restrooms.
Lost or Misplaced Items:
5D Wellness Center/Ministry is not responsible for any lost, misplaced or damaged personal items that belong to the member.
No Guarantees:
5D Wellness Center/Ministry makes no guarantees of results or improvements to health or ailments of any kind whatsoever. Results vary from person to person.
Refusal of Service:
5D Wellness Center/Ministry reserves the right to refuse service to anyone.
All Terms and conditions subject to change without notice.